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Privacy Policy

Last updated: 1st June, 2025

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

Our platform only collects and uses the following user information:

Email Address

We collect your email address during registration to verify your identity and send important updates about platform activities, such as policy changes or transaction alerts.

Transaction Data

Payments on our application and through our application may require credit/debit card details or bank account information. These payments are processed securely by third-party payment gateways (e.g., Stripe, Paystack, or similar providers) These payment gateways are PCI DSS (Payment Card Industry Data Security Standard) compliant and adhere to strict industry standards for secure payment processing. We do not directly collect or store users` bank details.

Device or Other IDs

We may collect device identifiers, such as Firebase Installation ID or Android ID, to support essential app functionality including authentication, secure database access, and notification delivery. This data helps maintain the integrity and security of your account and is not used for advertising or tracking purposes.

How We Use Your Information

We only use the collected information to provide the services offered on our platform.

Payment Processing

The payment processors may collect your bank details directly through their secure systems, and their use of your data is governed by their respective privacy policies. We do not have access to your bank details or credit card information.

Compliance and Record-Keeping

Transaction records are stored to comply with legal requirements and to maintain a transparent communication environment. These records are securely stored and only accessible to authorized personnel.

Contacting you on issues

We may use your email to contact you for issues or conflict resolution.

Handling of Uploaded Contacts

Users may upload names and phone numbers of their contacts solely for the purpose of utilizing the platform’s services. This data is encrypted and securely stored. We do not sell, share, or use this information for any purpose other than providing the intended service. Only authorized personnel have access to this data, and it is protected by strict security measures to prevent unauthorized access.

Device Contacts Access

This requests access to your device contact list. This access is solely used to enable you to export your contacts to an Excel file within the app. We do not upload, store, or share your contact information on our servers or with any third parties. Your contacts remain on your device unless you explicitly choose to export them. You will be prompted to grant or deny this permission when you first attempt to use the contact export feature. You can revoke this permission at any time through your device settings.

Photos and Media Library

This requests access to your device photo and media library. This access allows you to select images from your photo library to upload or attach within the app for features such as creating the event on the app. We only access the photos you explicitly select. We do not automatically upload, store, or share your entire photo library or any unselected media on our servers or with third parties. On our mobile aop, you will be prompted to grant or deny this permission when you first attempt to select media. You can revoke this permission at any time through your device settings.

Photos and Media Library

This requests access to your device photo and media library. This access allows you to select images from your photo library to upload or attach within the app for features such as creating the event on the app. We only access the photos you explicitly select. We do not automatically upload, store, or share your entire photo library or any unselected media on our servers or with third parties. On our mobile aop, you will be prompted to grant or deny this permission when you first attempt to select media. You can revoke this permission at any time through your device settings.

Files and Storage Access

We request permission to read and write files on your device storage. This may include access to folders such as Downloads, Documents, and other shared storage areas. This access is necessary for the following when uploading a contact list to your event guest list, or when saving your contact list to Excel format. Specifically: 1. **Reading Files**: We may need to read files from your device to access the contact list you wish to upload. 2. **Writing Files**: We may save the exported contact list in Excel format to your device storage, allowing you to access it later. We do not access or modify any other files or folders on your device without your explicit permission. You can revoke this permission at any time through your device settings or choose to not grant it when prompted.

Data Security

We take data security seriously and implement several measures to protect your information.

Encryption

All data stored and transmitted on our platform is encrypted to prevent unauthorized access.

Data Retention

Data processed locally on your device is not retained by us after the session, unless you choose to save it locally to your device or to our server.

No Cloud Storage by Default

Unless explicitly stated for a specific feature you opt into (and then only with your clear consent), data processed by "Event Guest Manager" remains exclusively on your device and is not transmitted to our servers or any third-party cloud services

Access Control

Only authorized personnel can access your data, and we regularly review our security practices to prevent unauthorized access. Users are encouraged to ensure their devices and networks are secure when making payments through our application. Always verify that the payment gateway`s website or pop-up window is legitimate and secure before entering any sensitive payment details.

Third-Party Services

We use certain third-party services to provide and improve the functionality of our platform. These services are carefully selected to ensure your data is handled with care, and we only share information that is necessary to operate our platform effectively. Below are the primary third-party services we use and how they interact with your data.

Firebase by Google

We use Firebase, a service by Google, to manage user authentication and secure data storage. Firebase allows us to provide a reliable and secure platform without requiring users to create additional accounts.

Google Analytics

We use Google Analytics to monitor and analyze platform performance. This helps us understand how users interact with our platform and make improvements accordingly. Google Analytics collects data such as device information and usage patterns, but this information is anonymized and not linked to your personal identity or email address.

Vercel for Deployment

Our platform is hosted on Vercel, a hosting provider that facilitates fast and secure deployment. Vercel may collect certain technical data, such as your IP address, to optimize delivery of the platform to your device. Vercel adheres to strict data protection policies and does not access or store any personal data beyond what is necessary for performance.

Squarespace Hosting

We use Squarespace for certain hosting needs and content delivery. Squarespace may collect technical data to ensure reliable platform access and performance. Any data processed by Squarespace is handled securely and in compliance with relevant privacy laws, and is used solely for service optimization purposes.

Your Control Over Third-Party Services

You have the right to understand how third-party services interact with your data and can opt out of non-essential services like analytics through your account settings. Essential services (such as authentication) are necessary for providing a functional platform and cannot be disabled.

Your Rights and Choices

As a user, you have rights regarding your personal data.

Access and Correction

You can access and update your email address at any time through your account settings.

Data Deletion

You can delete your account at any time. This can be done via the Delete Account button in the Users Account. Please note that some data may be retained for compliance and record purposes.

Policy Updates

We may update this Privacy Policy to reflect changes to our practices or regulatory requirements.

Notification of Changes

Any updates will be communicated via email or in-app notification, and the latest version will always be available on our platform.

Effective Date

The effective date of this Privacy Policy is stated above. By continuing to use the platform, you agree to the updated terms.

If you have any questions about this Privacy Policy, You can contact us by email contact@eventguestmanager.com