Last updated: 1st February, 2026
Acceptance of Terms
By accessing or using our platform, you agree to be bound by these Terms and Conditions.
Eligibility
Users must be 18 years or older to use this platform.
Modifications
We reserve the right to modify these Terms at any time. Continued use of the platform indicates acceptance of the updated Terms.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for any activity conducted under their account.
Prohibited Activities
Users agree not to engage in any fraudulent activities, abusive language, or unauthorized distribution of content on the platform.
Compliance with Laws
Users are responsible for complying with all applicable laws and regulations regarding the management of their guests and all uploaded content.
Refund and Cancellation Policy
There is a no refund policy in place. But if you feel a refund is strongly justified you can contact us via email at contact@eventguestmanager.com. You should use the free trial period to evaluate the app’s compatibility with your event requirements before making a purchase.
Cancelling Subscription
There is also a no cancellation policy in place.If you have made payment for one of the pricing tiers, you can pause your event for a maximum of 2 months and resume thereafter. If you need a longer period, kindly contact us.
Partial Usage
We do not offer pro-rated refunds for partial months of service or for unused time within a subscription tier.
Duplicate Charges and Technical Errors
In the event of a technical glitch resulting in duplicate charges or an incorrect billing amount, users must report the discrepancy to contact@eventguestmanager.com within 7 business days. Valid technical errors are the only circumstances under which a full refund will be processed to the original payment method.
Trial Periods and One-Time Fees
If a free trial is offered, users are responsible for cancelling before the trial ends to avoid being charged. Once a one-time fee or subscription payment is processed, it is considered final. It is the user’s responsibility to evaluate the app’s compatibility with their event requirements prior to purchase.
Account Termination
Event Guest Manager reserves the right to terminate accounts that violate our terms of service. In such cases, no refunds or credits will be provided for any remaining balance on the subscription.
User-Generated Content
By uploading images and videos to the platform, users grant the app a non-exclusive, royalty-free, worldwide license to use, display, modify, and distribute the content for promotional and marketing purposes.
Public Visibility
Users acknowledge that all uploaded images and videos may be publicly accessible on the platform and can be viewed by other users and visitors.
Usage Rights
The app reserves the right to use uploaded content for marketing, promotional materials, social media, and other advertising efforts without additional consent or compensation to the user.
Content Responsibility
Users are responsible for ensuring they have the necessary rights and permissions to upload any content and that it does not infringe on third-party rights.
Disputes Resolution and Governing Law
These Terms are governed by the laws of Nigeria. Any disputes shall be resolved as follows:
Informal Resolution
In the event of a dispute, users agree to first attempt to resolve the issue informally by contacting our support team.
Arbitration
If the dispute cannot be resolved informally, it shall be settled through binding arbitration held in Nigeria.
Governing Law
These Terms and any disputes shall be governed by the laws of Nigeria, without regard to its conflict of law principles.
Disclaimer
Our platform is provided 'as-is' and 'as-available', without any warranties or guarantees regarding its accuracy, completeness, or reliability.
Platform Availability
We do not guarantee uninterrupted access or that the platform will be error-free, secure, or virus-free.
Resolution for Intellectual Property Infringement
We respect intellectual property rights and take infringement claims seriously. Please follow these steps for reporting:
Contact Us
Submit a notification with details of the infringed work and your contact information to our support team.
Investigation
We will investigate all claims and may remove or disable access to the allegedly infringing content.
Liabilities
We limit our liability to the fullest extent permitted by law.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our platform.
Policy Updates
We may update these Terms and Conditions to reflect changes to our practices or regulatory requirements.
Notification of Changes
Any updates will be communicated via email, and the latest version will be available on our platform.
Effective Date
The effective date of these Terms and Conditions is stated above. Continued use of the platform implies agreement to the updated terms.